Scandinavia: Delivery conditions increasingly important in e-commerce1.11.2017 Scandinavia: Delivery conditions increasingly important in e-commerce
Market, 01 Nov 2017, online:-
A report on Scandinavian e-commerce in 2017 shows that delivery conditions are becoming ever more important in e-commerce. The survey conducted by the Swedish logistics company Bring shows that the most important criteria are delivery and return. 90% check delivery cost before a purchase, while 50% check how and where a package is delivered. Further 50% check the delivery time. While 80% of consumers do not expect free deliveries, many expect cheaper transport cost in case of a more expensive product. Method of delivery is most important for older people. Precision is important for 78% of Swedes, compared to 65% of Danes and 59% Norwegians. While in 2015 a four to five-day delivery was okay, now consumers expect a delivery in a maximum of three days.
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